Reference

Privacy Policy Made Clear for Indonesia

Your Privacy Policy tells you what data we collect when you open an account, verify payments through DANA, OVO, GoPay or QRIS, and move between Sic Bo, Buffalo…

Account dataDANA recordsOVO checksGoPay and QRISCookie controls
oyo777 Privacy Policy Made Clear for Indonesia
CONTACT ROUTES

Three Privacy Contact Paths

Privacy questions need clear routing, so we keep contact paths separate from normal lobby help where we can.

Live chat 09:00–01:00 WIB Use live chat when you need a quick privacy status check. We can confirm the account email, explain cookie settings, and tell you which channel to use for a data correction request.
WhatsApp privacy checks WhatsApp helps when your request includes screenshots, payment receipts or login alerts. We ask you to avoid sending passwords, and we use the chat only to identify the account request.
Email [email protected] Email is better for access, deletion or correction requests that need a written trail. Include your account ID, registered phone number and the payment rail involved, such as DANA or QRIS.
DATA HANDLING

Six Ways We Handle Your Data

We treat privacy as part of the account flow, from your first form entry to wallet checks and support replies.

Account details

We collect the name, phone number, email and login details you provide when you open your account. These details help us match you to wallet activity and respond to privacy requests.

Payment records

DANA, OVO, GoPay and QRIS records are used to reconcile deposits, withdrawal checks and wallet disputes. We keep transaction references, timestamps and status messages, not your full wallet password.

Device signals

When you log in, we record device type, browser, IP range and session timing. Go to Account > Security > Login devices to spot access you do not recognise.

Cookie choices

Cookies remember your session, language choice and safety checks. You can clear them through your browser settings, but doing so may require a fresh login and account verification step.

Retention process

We keep account, payment and support records only while needed for account operation, dispute handling or legal duties. When retention ends, we delete, reduce or separate data from your profile.

Correction requests

If your phone number, email or payment name is wrong, contact us before sending new wallet funds. We may request a recent QRIS reference or account screen to verify the change.

Privacy Questions Before You Join

Before you open an account, you should know how privacy works in practical steps. The answers below cover the data we collect, why payment rails appear in account records, how cookies behave, what happens during identity checks, and how to ask for access or changes. If your question involves eligibility, remember that access depends on local law and is available only where local law permits.

We collect the details you submit, such as name, phone number, email, login credentials and payment identifiers. We also record device and session data so we can protect account access and answer privacy requests.

Those rails create transaction references we need for wallet checks, support cases and dispute handling. We store payment status, timestamps and reference codes, but we do not ask for your full wallet password.

Yes. Email [email protected] with your account ID, registered phone number and a brief request. We may confirm a recent login device or QRIS reference before sharing account data details.

Cookies keep you signed in, remember language choices and support device safety checks. If you clear browser cookies, we may ask for another login or verification step before you reach account areas.

The policy covers data created when you enter game categories, including session timing and account activity. It does not change eligibility rules; access depends on local law and is available only where local law permits.

Contact live chat during 09:00–01:00 WIB or email [email protected]. We may ask for your registered details, last login device and a recent payment reference before updating the account record.

We keep support and payment records while they are needed for account operation, wallet reconciliation, disputes or legal duties. After that, we delete, reduce or separate data from your profile where possible.